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Troubleshooting

Find the most common reasons why Crime setup, heists, drugs, or player access are not working.

Start with the symptom that matches your problem. Change one owner or dependency at a time, then repeat the test as the affected regular player.

Capture the first server error, the affected organization or activity ID and whether the failure happens to an administrator, a normal member or both. Those three facts usually identify the failing layer.

Setup and access

Heists

Drugs and production

Alerts and optional features

Organizations, raids and progression

Still need help?

Send support:

  • Crime System, Sky Base and Sky Jobs Base versions.
  • Framework and inventory names.
  • The exact action, result and first relevant error.
  • The affected heist, recipe, item or organization ID.
  • Whether it affects a regular player, an administrator or both.
Remove passwords, license keys, database credentials, internal addresses and personal information before sharing logs or screenshots.